Replace Your Lost SASSA Card

If you’ve lost your SASSA card in South Africa, don’t worry. You can easily replace it to ensure your social grant payments continue smoothly.

Here’s how you can replace your lost Sassa card and continue receiving social grant payments with Visa debit card convenience.

Replace Lost SASSA Card

Having your SASSA card lost, does not mean you can’t receive a Sassa grant. You can check your mobile number for monthly SMS notifications from Sassa to collect your payments from your bank account as well as through a nearby Post Office branch.

Replace Lost SASSA Card with a Picture of the New SASSA Card in the Beneficiary's Hand

Follow these simple steps to get a new SASSA card as a replacement for your lost SASSA card.

You must report your lost card at the nearest police station and obtain a case number. This case number is necessary for submitting your replacement card application.

  1. Visit the SASSA office nearby with the required documents:
    • ID document or passport
    • Proof of residence
    • Police report confirming the loss
    • Cell phone number
    • Bank details (if opting for electronic grant payments)
  2. Fill out the application form accurately to apply for your lost SASSA card replacement.
  3. Submit the completed application form and necessary documents to the SASSA office for processing.
  4. Once your replacement application is processed, you’ll receive a confirmation SMS notification for collecting your card.
  5. Visit the SASSA office with your ID document or passport to collect your new Sassa gold card.
  6. Sign the back and keep it safe, and also keep multiple photocopies for reporting such events in the future.

By following the provided steps, you can replace your lost SASSA card and ensure uninterrupted access to the necessary financial support.

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One Comment

  1. Nonkululo says:

    I lost my Sassa card I want to make a new one