Check SASSA Appeal Status Online

If you submitted an appeal to SASSA for a previously declined grant 30 days ago and you want to check the SASSA appeal status online for your grant decision, you are in the right place.

The process is straightforward and quick, but please ensure you wait for at least 2 weeks because SASSA updates their database every 2 weeks. The SASSA Appeal status is the same for all grants, from SRD R350 to others like Child Support, Disability, and others and here we help you track your appeal status.

Check SASSA Appeal Status Online

The official waiting period for a SASSA appeal is 90 days, but in most cases, users receive a response from SASSA within 45 days, indicating whether their grant has been approved, declined, or suspended. To check your appeal status, all you need is your linked phone number and your National ID card. Simply follow the procedure below, and within just 1 minute, you will see the decision on your appeal.

Infographics of How to Appeal SASSA R350 Declined Application Online Complete Process
  1. Visit the SASSA website at
  2. Click on the “SASSA Status Check” option.
  3. Enter your South African ID number and the mobile number used in your application.
  4. Click the “Submit” button to view your SASSA appeal status on the screen.

Processing Time for SASSA Appeal Approval

The SASSA appeal process can take up to 90 days (3 months) to review your declined grant and approve your status.

Check your Appeal Status On WhatsApp

  1. Add SASSA official WhatsApp number 0820468553 to your contacts.
  2. Write “SASSA” in a text message and WhatsApp to the official contact.
  3. Then reply to the prompt with “Status” in the message.
  4. You will receive your SASSA R350 status with your Application ID.

My SASSA Appeal Status Pending

If your SASSA appeal status indicates that your application has been pending for more than 30 days, you have the option to re-submit your appeal to the Department of Social Development (DSD) for reconsideration.

This gives you the chance to have SASSA review their decision and potentially change the outcome of your application.

You can also reach the SASSA call centre at 0800601011 for direct appeal.

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