Check SASSA Care Dependency Grant Status

You can check your SASSA Care Dependency Grant status online to confirm payment approval for the month. SASSA applicants need to stay updated on payment status as to when they’ll receive the grant money in the form of Care Dependency Grant (CDG) that is designed for South African parents who care for disabled and special children with physical or mental disabilities.

SASSA Care Dependency Grant Status Check

Follow the process to check the status of your Care Dependency Grant online, confirming payment approval for the month. If you have recently submitted your Sassa application, the status results will show the approval of your application for the Care Dependency Grant.

  1. To check the status of your Care Dependency Grant, visit the SASSA website at
  2. Access the online status check tool to verify your Caregiver or Care Dependency grant approval.
  3. Enter your South African ID and the registered cell phone number linked to your care dependency grant application.
  4. Click on the Status Check button to send your request to the SRD database for processing.
  5. Your Care Dependency Grant status displayed on the screen with approved month payment dates, including your Application ID.

SASSA Care Dependency Payment Dates

SASSA payment dates provide a detailed schedule for social grants, indicating when SASSA initiates the distribution process to pay beneficiaries for the approved month. If your Care Dependency Grant has been approved, you can refer to the payment dates schedule listed below to confirm the date you will receive your grant for each specific month in the year 2024.


Care Dependency Payment Not Received

If you haven’t received your care dependency grant payment for this month, call Postbank customer service at 0800535455 to check for possible delay and consult for not being paid for the following month or the previous month, whether it’s a system problem or another issue, by check the reasons for SASSA Payment not received.

If you believe that you have applied only for the SASSA Care Dependency Grant for a dependent person under 18 years of age, and you meet the eligibility criteria for qualification but have not received the payment. You can contact the Sassa helpline at 0800601011 before making any decisions about appealing. If your bank accounts are linked with the Sassa grant, you can change SASSA bank details to easily collect your caregiver payments.

  • Notice: If you have applied for both the Disability and Care Dependency grants, SASSA will not approve your grant and decline your application as a violation of the rules.

SASSA Care Dependency Application Pending

If your Care Dependency Status shows Pending, it indicates that your application lacks the required documents, and you will need to update SASSA application by providing all necessary proofs, including bank details, and medical information.

The pending status for SASSA’s Care Dependency typically lasts for up to 14 days (two weeks) from the application date and upon updating the application information, it will change to approved and you’ll begin receiving your monthly payments. If you receive a pending SASSA reapplication please proceed to get your grant reinstated.

Care Dependency Grant Status Failed

Most of the time, SASSA’s Care Dependency grant status failed, because of technical errors that can be solved by calling the helpline 0800601011. If you have found out that your Dependency grant has been canceled, or the SASSA grant application is declined you can submit your appeal to the Department of Social Development for each month your grant application was denied.

You should consider appealing your declined grant if you believe the SASSA decision was incorrect because you have been qualified for a Care Dependency grant. This is how you can appeal for the SASSA Care Dependency Grant.

  1. Go to the SASSA appeal website at
  2. Provide your ID number and the cellphone number registered with your application.
  3. You can also enter the 13-digit, bar-coded identity document (ID) for verification and if not available, you can attest to the affidavit form for identity proof.
  4. Insert the PIN code you will receive on your cellphone number linked with your application.
  5. Select the month for which you want to appeal SASSA for the declined grant.
  6. Provide the reason for appealing to SASSA’s decline decision.
  7. Click the “Submit” button to send your appeal. and wait for the approval message.
  • Important Notice: If you don’t have an ID, you must provide an affidavit with your disability grant application, parents or guardians make sure the monthly income does not exceed R223 200 if you are single or R446 400 if married.

SASSA Care Dependency Processing Time

It can take up to 90 days (3 months) to process and receive an SMS for your SASSA Care Dependency Grant Approved Period. The timeframe for reapplications and SASSA appeals, for reconsideration also takes 90 days to be processed and approved. You can monitor the status of your SASSA appeal status, here.

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One Comment

  1. I have not received my son’s care dependgrant for 3months and have not been assisted at the local office. I use the money to pay his transport for school and I am behind on that.