SASSA Change Phone Number

If you have lost your phone number or are upgrading to a new one, it’s crucial to update your linked cell phone number with SASSA. Failure to do so may result in you not receiving your SASSA grant benefits.

If you need to update your phone number with SASSA, you’ll want to initiate a SASSA Change Phone Number process. This involves having access to your current number for OTP verification. In the event that you’ve lost your phone or require a number update for any reason, the first step is to report this change to SASSA. After reporting the issue, you can then follow the necessary steps to update your phone number in your SASSA account.

SASSA Change Phone Number

Your Mobile Number and ID Card are two main things that enable you to receive monthly SASSA Payments if you lose one you need to report this to SASSA immediately and this Applies to all SASSA grants users from SRD R350 to child support, Disability, old age and all of them.

  1. Visit the SASSA personal information database at srd.sassa.gov.za.
  2. Enter your 13-digit South African identity number in the “ID Number” section.
  3. Provide the 6-digit Application ID (AppID) that SASSA issued to your grant application or reapplication.
  4. Click the submit button to proceed.
  5. Please provide your personal email address if you one to receive your verification code.
  6. Enter the new number to change your old SASSA cellphone number.
  7. You will receive an ID verification code via SMS or through your email if provided.
  8. Fill in the receiving code on the given field to verify your identity.
  9. Click on the “Submit” button to submit your request to the authorities.
  10. Wait for the changes to take place and get a notification update.

Note: SASSA warns users not to change their contact details frequently because it cause delay to their grants. Every single update goes through a series of verifications to confirm the reason and the authenticity of it.

Report SASSA lost Phone Number

In case your cell phone number is lost in an incident, you need to report it to SASSA and proceed with instructions to change your phone number.

There is no other way to receive SASSA payments without your cell phone number, which is used to receive SASSA status and payment dates for the approved month.

You can use the following steps to report to SASSA about the lost cell phone number, as it is linked to your grant application.

  1. Click to report SASSA for Unauthorized Cell Phone Number Changes.
  2. Fill in your personal information and explain the situation.
  3. Click “Submit” to report the issue to the SASSA national agency.
  4. Get instructions from SASSA regarding the resolution.

Waiting Time for SASSA to Update Your Phone Number

It takes 24 hours to 4 working days for SASSA to update your phone number in the system after successful changes. During this time, Sassa verify your identity and ownership of both the old and new numbers.

Once the update is complete, you will receive a notification confirming the successful number change on your new number.

After this update, all SASSA notifications will be sent to your new number. Your old number will no longer be used to access the SASSA database for any purpose.

Receive SASSA Payments After Changing Phone Number

Once SASSA successfully updates your new phone number, you will start receiving your grant payments in the upcoming payment cycle, often within the same month if you’ve completed the process before the following payment date.

Change Phone Number Without Application ID

If you don’t have your grant application ID, SASSA will not authorize the modification of the beneficiary’s mobile phone number.

This unique identifier is used for verification to ensure you are the rightful recipient, preventing unauthorized changes and potential illegal activities.

If you encounter any difficulties with the online process or find it challenging to proceed on your own, you can directly contact the SASSA office for assistance via the SASSA office number 0800 60 10 11 or through email at [email protected].

SRD Status Check

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630 Comments

  1. Lungelo Braverman Cele says:

    I lost my number I need to change my number I can’t even catch my srd status

  2. Nokwanda Ntombela says:

    need to change my number because I lost my Sim card I registered with

  3. Zanobuhle Lethiwe says:

    Hi I need to change my phone number I lost the Sim card that I’ve registered for 350 grant

  4. Change my number check status

  5. NANDIPHA THEODORA DLAMINI says:

    i lost my number and im stuck cants even make a sim swap for telkom the sim card is not ricaD BY ME I BOUGHT IT BY THE STREETS..SO THEY NEED THE OWNER
    ..ANY HELP PLEASE

  6. ralekoetye motshiane says:

    hi i need to update my cell phone number as my phone got lost

  7. Sphindile princess mthembu says:

    Hy
    I would like to chang my cell phone number because no sassa status

      1. Patricia khoza says:

        Yes please help me I will to change my old mama’s and my phone number

  8. Christopher Frieslaar says:

    I want to change my phone number to check my sassa status and payment dates

  9. Please change my banking details and cell phone number plz

  10. Mlondi nzama says:

    Still waiting for the message to change the number, and it been 4 months I can’t change the number because Telkom won’t let me do Sim swap

  11. Sivuyisiwe Sibacaa says:

    Please assist me I have been trying to update information for online without any progress I will provide the other email once assisted

  12. Lungisani Thusini says:

    I need to change phone number my number get lost and when I’m trying to do Sim swap trough vodacom they say my number is canceled

  13. Modau rachel says:

    I lost my number,and i need to do reapplication

  14. I want to change myphone number without an application id because i lost it too

  15. I forgot my number I registered with I need to apply with my new one I cat

  16. Cale best says:

    Someone apply my r350 when I tell that person to give me the number he used to apply he give me wrongs number

    I need help guys with my number cause I think that this people are eating my money

  17. Zama dlabantu says:

    My brother’s phone number was given to someone without a notice now he can not access his srd sasa grant can you help

  18. Nhlanhla Ngwenya says:

    I just wanna change my phone numbers I lost that one’s and I want know when is my 350

    1. Am forget the registration number so please help to find it

  19. RABELANI CAROL MUDAU says:

    Someone applied for srd 370 using my ID but he or she used his or her cell phone number

  20. I want to change the i lost my sim card yes i still remember the number but i need to change it coz i can’t do anything without this number so i need to update a new one

  21. Sbahle Mhlongo says:

    I want to change my number for srd 350

    1. Zamagcino says:

      I WANT TO CHANGE MY NUMBER FOR 370 SRD

  22. Safiyyan bhana says:

    I have been trying to change my phone number used to apply for sassa for months. I also sent alot of emails to grants enquiries and still no response

    071028426 is my old number i dont have access to.

    New number 063052578.

  23. Mbongiseni sphiwe says:

    My Sapo srd grant balance and change number

  24. Thembisile cele says:

    I would to change my contact my sim card is lost

  25. Tamara Pillay says:

    I need to retrieve my sassa ID number

  26. Ansley devano abrahams says:

    Forgot my phone number I applied for sassa R370

    1. Fisokuhle says:

      Someone applied for srd 370 using my ID but he or she used his or her cell phone number

    2. I tried to change my phone number on sassa r350,but it keeps on saying failed

  27. fahiem damonse says:

    im waiting 2 months for sassa too update my fone number

  28. Refilwe Josephine Mamapule says:

    Someone applied sassa grant with MI ID number n he or she used his or hers number and the bank account

  29. Ndukuzakhe Mkhize says:

    I want to change my mobile number on srd R350 when i try to to change it on a app it tells me it failed but I put every detail correctly

  30. Unathi Mandy says:

    i haven’t got my sassa payment for two years now but they all they approved please help i lost my number i want to change banking details

  31. Nthateng Mthembu says:

    My grandmother us this number for her old age grant

  32. Nhlalala Adoration says:

    Someone use my details to apply for sassa

  33. Slindile chiliza says:

    I try to charge my phone number last year.please i need an update

  34. Mbali Mkhize says:

    I lost my phone number I need to change it cz I need to do appeals

  35. GIFT SIZWE says:

    I NEED TO CHANGE MY SRD GRANT PHONE NUMBER

  36. Anele gush says:

    Good evening I want to change phone number for sassa grant when I put my I’d application it says failed

  37. Bazi Goodluck says:

    Lost my previous phone number and want to change it

  38. Tebatjo Phasoane says:

    Am confused about my 370 for this month still pending it say source of income.

      1. I’ve lost my phone. How can I change phone number. I’m asking bcz when I try by calling and online is working

  39. Sipho Masingita Mabundla says:

    Sipho Masingita Mabundla. Someone applied without me knowing… Now I can access my information… Please help

  40. Sephesihle Hadebe says:

    Morning

    I want to change cell phone number for the sassa 370r

  41. DanielleHeatherjagels says:

    Lost sassa srdR370 number

  42. I want to change my phone number verification

  43. Ayanda mkhuma says:

    I Want To Changer My Srd Number but I Need My Application ID Number

  44. Edwin Thando Mpofu says:

    Hi
    I Thandi Mpofu who like to change the phone number used to access R350 grant. The number is someone else’s number.

    1. Samkelo Bhengu says:

      Please help me with Telkom please

  45. Malatji Terrence Enough says:

    I need R370

  46. I what to change my sassa number

    1. Please follow above guide this is the only method you can use to change number

      1. MASEGO DORAH MOLATLHWA says:

        I lost my phone number, what can I do to get 370 back

    2. Tlhompo Seoposengwe says:

      Hi, It’s Tlhompo Seoposengwe I would like to change my phone number used to access 350 grant. The number it’s someone else’s and I don’t know the number

  47. I have lost my sim card for about more than 3 months now..I’m not getting my r350 now..pls help

  48. Ntombifuthi Galina says:

    Want to check my status in R350 grand but I lost my old number

  49. Me Amahle Mathetha I applied for srd sassa grant it always saying failed. To me it look like I applied it is a long time I was applying for my srd grant. I am unemployed 19 years old a South African.
    It’s hurting me because I am struggling.
    Amahle Mathetha

    1. why your grant application always failed please visit SASSA office

  50. Sassa takes forever to get to you I called last month wanting to change my number, till today I received nothing and now I want to fix my identification but can’t because they don’t want to change my number

  51. Shandukani murendeni says:

    I what to change my old cell foune number because l forgotten that u foun number

  52. Gerinomo mcmillan says:

    I want to change my srd cellphone number

  53. Aaron promise says:

    Hello I need help I forgot my phone number that i applied sassa srd i need help to find that number

  54. Dyondzo jetlee says:

    Someone apply my r350

  55. Siyabonga sukazi says:

    Someone is my ID number to get srd grant, what to do?

  56. Tumisho Mohlala says:

    My phone number is unable to login

  57. Dimakatjo Maria says:

    I’d like to update my contact details on srd

  58. Ive been trying to change my number linked to the srd so I can file for appeal since I lost my number but it keeps on saying failed and when I call the toll free number it always says agents are busy

  59. Pearl Siwele says:

    I forgot my application id and I no longer have my old number

  60. Fhumulani Selby Tshikambe says:

    I want to change my phone number without application i.d

  61. Siphokuhle says:

    I need to log into my sassa account and I can’t because I lost my phone number and I’ve been trying nothing I can do.

  62. I want to change number for sassa srs R370

  63. Lesego Modisane says:

    Hey guys please help me I lost my number that I apply my sassa srd so I want to change it the old one is 082662583 and the new one is 063919692 please help me guys ID 91050810060 Lesego Modisane I want to get my reference

  64. I want to coplain about my 370. They reffered it i don’t know why

  65. Denver Imanuel Booysen says:

    Evening my name is Denver Imanuel Booysen, I forgot the phone number that I used to apply for my SRD Application & I’m trying to get my SRD benefits. What must I do to change the number in order to get paid. Please help me to sort this problem out. You can reply via email to my brother’s email account

  66. Felicia Thandiswa says:

    I can view my status check and i cant verify my identity because i lost my SIM card

  67. Bonginkosi sipambo says:

    Hi I’m interested to receive my srd grant pay to my Capitec Bank

  68. I lost my number that I registered on srd r350 and vodacom has already give another person that person I wanted to know is the money safe couse when I check my srd r350 status I have 7 approved but no date what does it mean please help me I really need that money

  69. I lost my sim card that I used to apply for r350

  70. Rene Chadinha-Swart says:

    how to change Cell nr if I cant get the request submitted. SASSA office they cant help. need to do it online

  71. Why I am unable to change the number used for my srd?
    Why it fails when I report the Unauthorized Cell Phone Number Changes?

  72. Lethabo sekatane says:

    Please help me change my sassa srd phone number because I no longer have the number

  73. I want to change my number cause someone is using my I’d without my permission

  74. Kwakhanya Ludidi says:

    I have forgotten my number which i had applied srd with but i have id number

  75. Nokubonga sihlobo says:

    I have been trying to change my no but no response from sassa from lastyear till now please help

  76. Melusi Amos says:

    I need to change my Previously cell number because i’ve lost myPhone now i have another knew number please help me to change it fast as i can

  77. Someone used my ID no to register R350 , when I turned 19 I heard about 350 when I try to register they say My 350 is active but I never registered I need help because some one is that money😭

  78. I want to change my srd phone number

  79. Lethokuhle says:

    When I applications for sassa 350 it say it already active what mast I do

  80. Maake Maake Terrence says:

    I want to change my number because I lost the old number I was using and I can’t do appeal

  81. Nomalungelo Bongeka says:

    I have a problem
    I tried to apply last year July for srd grant they said my grant is already active when I check status it says invalid cellphone number I don’t know what I’m supposed to do

  82. Can i get assist, i want to switch my R350 lost number

  83. it’s been a year and few months since I lost my phone and Sim card.when ever I’m trying to change my sassa number when I enter the application ID it says ”failed”

  84. How to change number phone of sassa online

  85. Mpumelelo Jabe says:

    I have lost all my number as well my application I’d I longer longer receive the R350 grant someone change it without my permission.

  86. Lesego Bradley Moela says:

    Someone apply srd with my I’d number i can’t apply now so please help me

  87. I only want to change my phone number for 350 SRD because I lost my simcard and can’t remember the number

  88. Dipuo Rosina says:

    Someone apply this R350 about my things now i cant apply that money because i need to use it

  89. Mxolisi ngcobo says:

    Forgot my cellphone number which i used to apply for my SRD grant

  90. Bradley Lesiba says:

    My status is Approved but there is no pay data form February until now nothing is changed and i don’t know whats the problem coz some people they have received their money last month but me i didn’t.😥

  91. Nicole Hoole says:

    When I want to change my cell number it keeps saying failed. I have my own phone now and want to used my number and not my friend’s number anymore. My srd application is 48048

  92. I totally forgot the number I’ve registered with i would like help to set New number please its been a long time

  93. I lost my old number while I registered with

    1. Please report your old number as lost in SASSA then add new number from SASSA office this cannot be done online

  94. Morebodi Robert says:

    Nothing is working on your System, it is not helpfull

  95. Thobeka landy says:

    I have lost my previous phone and the I’d application was saved there so how do I check my status

  96. Shariffa Guttie says:

    Iam trying to change my cellphone number because my phone was stolen but it keeps on telling me failed if i put in my id number and application id..what must i do

  97. Aphia Moloko says:

    Anyone help for cell phone number change please 🙏 🙂

  98. I want to apply for 350 but this thing telling me that I’ve already applied but I don’t know what is going on. When I check status it is telling me that I have already applied so please help me out

  99. the website keeps denying me access to proceed it just says ‘failed’ everytime its never worked for me i even called sassa they did all the things for me but still havent changed my number for me and i really need this money ayy kodwa fre money requires work maan

  100. Thapelo tefo says:

    I have lost my sim card to receive srd sassa fund

  101. Nomthandazo Elsie mokwebo says:

    I lost my number for sassa and my status says approved but no date and is almost 3moths I don’t know how to check my banking details I need to change number n account

  102. Nosiphelo says:

    Hi im not able to appeal i lost my number i tried to reapply but it failed

  103. I can get 350 because of ulf bt I don’t have uif and ilost mu number that irejisted for my 350 can u plse help me my old number is 083925305
    My new number is 062551211 ple help to get may 350

  104. I can’t change my ce’ll number online because I am nolonger using the sim card i lost it.

  105. Zimkhitha says:

    I don’t know my app ID and I lost my number please help me guys

  106. Hi my name is zamani mvubu I’m loss my cim card so.i want to change my cellphone number

  107. Siphesihle says:

    I want to change phone number in sassa R350 I lost my phone number so I want to put a new one

  108. I have a problem here I lost my number that I’ve been use for srd grand then I want to change it and i have tried to changing this number using this web side but it failed so I don’t know what am I supposed to do

  109. Matale Mohau says:

    I lost my number and i fogot OTP code

  110. Zanele promise ndlovu says:

    Change my cell phone number bcs this number for apply for 350 not my number

  111. Nthabiseng says:

    Sassa says that it takes about 4 working days to change cellphone numbers but my son is still for about 6 -8 months in a row

  112. Melqton Van Rayne says:

    I lost my phone with the number im using to receive my grant. I need to change my number please.

  113. My SRD is saying approved and when I change number it says failed

  114. Beyonce Merolene miggels says:

    Good day
    I would like to know what I can do to change the number that was apply for me without my permission, now I don’t know the number that applied for me ..I would like to know to change the number ,because I wanted to apply but they said the application already exists.

  115. Tefo shongwe says:

    It says failed to change phone number when I always try to change sassa phone number

  116. Marche Adams says:

    I have a huge problem j cant receive my sassa r350 grant because my sim card has been steal and now I can’t receive my money and it is a lot of money so please help

  117. Cohen maxim says:

    I’ve forgot my application I’d and lost my phone with registered srd 350 phone how to update my cell new number or to find my application id…please could you be my help

  118. Mushay Harris says:

    I’m trying to change my number coz I lost my phone is been months now trying to do so but it refuses I tryed to call the is nothing pls help is all most a year now pls help

  119. I need to change my phone number , and I also forgot my application Id

  120. Sandile xolani says:

    I lost my phone last year on March now I want to change my cell phone number . I hope u will help me

  121. Snenhlanhla says:

    hi iam snenhlanhla sibiya .can you please help me about changing dates on srd; it difficult to change because it says fail.

  122. Paul Dikapa says:

    I lost my phone and my wallet with my bank cards so I had to change my contact number and my banking ditials

  123. Pheliswa Oliphant says:

    I want to change my phone number because i lost it and i want to appeal my R350

  124. Sindisiwe Ndolo says:

    I want to change the number I registered my R350 with

  125. Brian Zamokuhle says:

    Greetings
    I’m Brian Zamokuhle I’m writing this text to you
    Regarding your help about my Srd R350 grant. I’ve lost my Sim card the one that contains the number that I have applied with can you please help me change my number to the new one I’m using now the old one is 067843743 and the new one is 068127050 ID no 880124559808

    Bian

  126. I forgot my contact number and I’d application

  127. Justin Dane Kagiso Malapane says:

    I lost my number and in need for number change immediately to prevent scammers

  128. Gillian Davids says:

    Hi there my SIM card dats linked 2 my r350 has broken unfortunately(it fell off my bed and sum1 tramped on it)……..its irrepairable i cant do a sim swap so hw do i change my contact details coz my application id also doesnt wana work wen i attempted 2 change my number.Im asking 4 ur Help Urgently as it is almost pay tym 4 us beneficiary’s and we all so need dat r350s 4 our children’s new scul year dats starting 2mrw.I’d appreciate Ur assistance in helping me i desperately need it Thanx In Advance . Gillian Davids

  129. Mkhaleloa Lepele says:

    I lost my phone that had a simcard that i registered sassaR350 with i can get OTP massges and my January R350 declined please help i don’t have any source of income

  130. I need help i lost my number that i register with it seems like the number is active but used in a Wi-Fi router

  131. Jabu Elias Masango says:

    Hy i’ve called sassa 2weeks back to update my contact details because i’ve lost my previous phone i even wrote an email but even today they have not helped me sassa can you please help me please i still need your help.

  132. Hi guys I lost my number 2022 now I don’t get t number I try t other number but say fail ND if I check say sumtime I’m already active ND then what must I do pls help guys

  133. Nkosinathinathi says:

    My phone was stolen from me last year October 11 and I was trying to change my number but it seems I can’t because I have been trying so many times please help guy’s

  134. Yolanda Koen says:

    It Yolanda koen chatting when do I get my R350i also need my R350, because im a singel stay at home mom,pleas i need that money

  135. Siyabonga Kwaza says:

    i lost my phone and i dont know the number that i used for my application but when i try to reapply it says my application is already active.so i cant access my application cz i dont know the number that i used

  136. Nkosinathi Nkosi says:

    Good Day please help me by changing my number and fixing my application cause Im no longer working and it doesn’t want to pay me it say it approved but not pay Date so plz help

  137. Moloko Donvan Komape says:

    Hi all
    There is someone who used my ID number to register srd grant now I am struggling to register please 🙏 help

  138. how do i change my cell number without my 6 digit pin.LOST THE PIN AND CELL PHONE NUMBER

  139. Tebalelo Lamola says:

    I forgot the number (I lost the number) that I used to apply SASSA 350 grant. I’ve never received Sassa 350 Grant

  140. Tebogo karel says:

    Change my cell phone number using my email

  141. Landisiwe nobuhle mtshali says:

    Someone using my cellphone number without my pemission so i dont get my R350 i want to do appeal

  142. Bonisiwe prisch thabede says:

    Ngi lokhu ngi chenge numbar ngo October last year but still now akukho sms enginile belokhu bethi angilinde kuze kube yisikhathi esingakanani cela ningisize bo lemali iyangiziza

  143. Jamestown windshield says:

    Your piece was both informative and thought-provoking. Thanks for the great work!

  144. Nthati Dlothi says:

    I have lost my number that I registered with. So now I am struggling to update my contact. Can you please assist me

  145. I have lost my phone number that I have applied R350 with it now can you please help me to change my number

  146. Sindile Mxuma says:

    I have tried countless number of times to change my phone number but l receive the FAIL response every time. Now I don’t what else to do.

  147. Hope-Nhlanhla Ntlama says:

    Hi please help me change my Number bcuz I lost my phone and number and it keeps me going in cycles with the process

  148. I got robbed, and have a new cell number….I want to change my details so I can receive my sassa grant .I’m unemployed and been struggling to get my grant since I don’t have a phone

  149. Selestina says:

    I am having a problem with my application ID it keeps saying failed but thats what comes up when i view in grant application

  150. I want to change my SASA account number

  151. I have lost my old simcard I want to change my old number that is 063806380 so that I can’t get my money and I want to add the post office

  152. Fikile Nkunzi says:

    When I’m trying to change the number to sassa 350 grant it says failed why and what I’m going to do please help

  153. Shishonga tsakani says:

    I’ve changed number no longer receiving my 350 so wanna appeal .. can’t get the code because lost de sim I used when I applied for 350 grant

  154. Lefa nkadimeng says:

    Hi I have not been receiving my srd R350 since last year June and as it rejects me ,saying source of income,which is I hardly don’t work even and it’s been months or a year so could do with the help to receive my srd R350 ….

  155. moegamad shamiel jappie says:

    i did change my phone number last year september 26 2023 but im still waiting to be paid what is the hold up please

  156. I want to change my phone number without my application id and old phone number

  157. Lee Gabonie says:

    My aunt registered my brother for the R350 grant with her old number. My brother lost his identity document during this time and got a new one but now we dont know the phone number which my aunty apllied from. Please help

  158. Sisanda Nkone says:

    I have been trying to call you guys on 080 060 1011 but the number is not reachable.

    I lost my phone in July and Telkom was not able to do a sim swap for me since it was not registered under my name. Around August I called sassa to change my number for me and they said they have updated the new number but I will have to wait for a message confirming that it has been changed. Till this day I’ve been waiting on that SMS and when I try to call the number doesn’t go through.

    Please do assist me with this.

  159. Imivuyo mramba says:

    Someone has registered with my I’d for R350 now I don’t know the number

  160. Fikisiwe Bhengu says:

    Hi,I lost my cellphone number linked to my SRD grant 350
    If I try to change it says Invalid application ID,the old number was 06829645

  161. Matshidiso says:

    I lost my simcard that i do sassa with and now i want to change my number that i did R350 with so that i can get in and see my status

  162. Ntjanyana Samuel says:

    I have called and I am still waiting for code. I lost a phone and the sim was registered by someone not me.I have six months not receiving my grand pls

  163. Nellie Louw says:

    How long does it take at sassa to change my contact number it’s almost six months now

  164. I want to change my phone number I used to apply my 350 because I have been not receiving

  165. Someone has applied for R350 grant without my knowledge what should I do to fix this

  166. Since I called Sassa to change my numbers November 2023,it’s end of January and I’m still waiting for my numbers to be changed.i Really need the money for transport to submit my CV and to attend interviews plsss

  167. Jamie-lee says:

    How do I change my phone number on srd sassa grant because I have been trying to change it I can’t and I lost my phone

  168. Hello I lost my number and I would like to Change it Because I’m no longer getting payment. My old numbers (0780 224 80 /0826 685 96)
    And my new number is 078638889 please update me.

  169. Henriette September says:

    Good morning can I please get assistance with my srd grant I want to change my phone number

  170. Christinah says:

    I CHILOANE christinah I registered JENIFFER CHILOANE srd R350 so I forget phone number that I’m register with please assist me

  171. Thulebona hlatshwayo says:

    Thank you for your help

  172. Gabo Choane says:

    I lost my phone and my opt ,my information so I try to reapply. R350 again what shall i do please help,I really needed

  173. Rammotlane David Rasenyalo says:

    I have been using friend number now I want to use my number

  174. Lucia khasane says:

    I have waited its about a year now since I’ve called sassa toll free to change number it hurts because sometimes you rely on the money,every time I call they tell me to wait it can take a long time I wonder when is this long time.

  175. Nomfundo Andiswa Siziba says:

    Am not get my srd grant because I register with my sister phone No and she is employed my No is 079 530144 plz change my No and my id application is 04145

  176. Siphokuhle says:

    I have never apply for 350 before but am already been active

  177. Achmat sha says:

    Don’t kno the number I applied my srd covid money

  178. Hi can you update my new phone number please so I can withdraw my money at shoprite please

  179. I have a problem.. someone applied srd grant for my son without him knowing ,now I want to apply I found out that the application is active.kindly help

  180. Mandla meya says:

    Can’t open my sassa grant cause my ID number keep on saying, already active and I never register sassa grant. What must I do cause I really need sassa grant

  181. When I apply my sassa it says the application had already been submitted or it already activated so need help guys

  182. Brendelee dijak says:

    I lost my phone I am try to cancel my application to reapply I got a new cell phone number and I can’t use the old cell phone number if I lost my phone so please try to help me I lost everything on my phone

  183. Nqobile Mthembu says:

    If check my r350 grant is not found my phone number

  184. Hello my name is Sompie my surname is koalepe can you please help me update my cellphone number my sim is blocked and I can’t get my money right now can I get help please my old number is 072476445 and now I want to use this one’s 078133858 is my new number I want to use this new one please…

  185. Doreen McDonold says:

    Good day
    Please assist me to change my cell number. My phone was stolen and I need to change my number.
    I tried the Tymebank kiosk, and called in to no avail.
    ID 770404007408
    App id 96898
    My old numer 076812992
    New number 073654099
    Your assistance will be appreciated
    Regards
    Ms McDonold

  186. When I put my ID number and application number then it says failed

  187. Antionesha says:

    Want to change my number that I applied with for sassa r350 I’ve lost the number

  188. Mbasa damane says:

    I’ve lost my sim card now I want to re-apply for the grant

  189. Ayanda Jama says:

    I lost my cellphone number I need help to check for my r350 grant

  190. Siphamandla says:

    I want to change my banking details and my cell phone number…
    How can I fix my decline

  191. Sharief-Khan says:

    Hi i wait for 4months to change my number cause i lost the sim i applied with

  192. why is my srd approve but no pay dates I even update my banking details how long will
    it take to get paydates

  193. Sixolise mqana says:

    I lost my application Srd number i need to change it please help me

  194. Lindokuhle Nkala says:

    I want to change my phone number to sassa srd 350 payments

  195. Kgomotso Patience says:

    I ones apply R350 2021 with the number so now I don’t remember them totally

  196. Lana cabronelda kaars says:

    Hi I lost my sassa cellphone number which I have registered my srd r350 grant with and I don’t know what to do please help me change my number go my new cellphone number.

  197. Im struggling to change my cell number and to update my banking details. Pls help

  198. I lost my srd number registration

  199. Malefane Disema Jacob says:

    Hi guys i struggle to get my money,its like someone get my money without my permission,my real nemumber is 060509731.Since from last year April i got nothing they say it reflects but when i need it i dont get it because system say insufficient funds,please help

  200. Mandla glen maqwasa says:

    I tried to apply sassa for my son who turned 18 2023 October, it says we already applied and we never apply before and tried to change mobile no to see if it will work out.unfortunately no option for that too.but I’d says already registered.someone applied on his behalf without our knowledge. Can u please assist.

  201. Adrain kasper says:

    I lost my phone and dont know my number i need to change my number nut dont even know my application id can you help

  202. My submit button doesn’t want to submit when I request a cell phone number change with my application ID and my ID number.

  203. Mokgobi Mpho Ofentse Mokgobi says:

    I want to change my sassa r350 phone number

  204. Hi will like to check who use my ID card number for my R350 grant

  205. Keitumetse ga says:

    I have lost the number i registered my grant on

  206. Tjatji phillip says:

    I lost sim card

  207. Hello i lost my number for srd plz help me what am to do

  208. Last my application number

  209. Mbongiseni says:

    I like to change a number because i’m lost

  210. Martin Smith says:

    WHT do I do if my application id number fail when I wane change my phn number nd banking details it fails when I upload my details

  211. Tasmienekeyhamdien says:

    I never used the old number and dont know what it is

  212. my numbers can’t be changed..i followed all requested infomotion..

  213. Byron Petersen says:

    It’s been more than a week after changing my phone no and I’m still waiting for sms

  214. Roandi Bester says:

    Hi i lost my phone number and i have contacted sassa numerous times regarding my phone number but i have got no reply or a phone call my name is Roandi Bester i did also send a email but got no feed back

  215. I have lost my phone and number I want let it be changed to my email please

  216. Hello I need help I forgot my number I was using I need to change it

  217. Please change my phone number and my 6 digits to my new number wish I will provide to you when needed

  218. Marlon Kiewitz says:

    My phone got stolen and I don’t know my application I’d number or my phone number that was used to apply for my srd grant I’ve been calling to sassa since February 2023 trying to fix my application but still and until now I didn’t receive any feed back from sassa the said my application is first on the list since February and I just need to chage my phone number to my new number to receive my application I’d plz my new number is 082 046 855 thanks

  219. Sifiso Mashinini says:

    Hi , I’m struggling with updating my new numbers ,I tried using app I’d buy it fails .
    I lost my previous numbers .

    1. Please visit SASSA office with your Registered ID

  220. Andrea Bianca Ganas says:

    Hi I’m Andrea Bianca Ganas, hereby wishes to state I dd an application but forgot my number used to apply my srd 350 grant, hw do I check my status

  221. Neo Ernest says:

    Good day I lost my simcard now I’m using new number but I have changed my previous surname from mashinini to macholo so the money have been declined due to identity verification.

  222. Good day.

    I lost my sim card few days ago, I I’ve been trying to change it using my application ID but its been unsuccessful. I need your help.

    I would like to change my number from 065 315 422 to 072 925 160.
    Thank you.

  223. Difference MAROBElA says:

    Hiy am Difference MAROBElA Im lost my number that I apply R350 so I need to change it

  224. 3 mouths of my 350 has been declined

  225. Therese Sanyasi says:

    I need help changing my cell number fory sassa child grant application not srd,how do I do that.

  226. Vincent Hartnick says:

    Please help me change my phone number and check May 2003 and 3 months in 2001

  227. It’s been a week they a sms is not coming

  228. I suggest that some one is using my number, cause when i punch the number in I’ve registered with, it then shows invalid number
    Please tell me what i should do

  229. Tefo Mathoba says:

    I have called many times for my lost simcard, it’s been 3months since I called for my number to be changed, I also went to sassa office in thokoza they told me I can’t get help because they are not working with SRD 350, so I need to call toll free number for sassa again n again, how to get help on fixing my R350 grant

  230. Gift Moses Matiave says:

    I’ll would like to change my phone number to 079361260 as I’m getting difficult to to apply for my srd R350 grant

  231. Nombulelo says:

    I lost my old number when i try to do a sim swap they say it has been closed because it was inactive for a long time now i want to change to a new number for my 350 grant.

  232. Gerome Kleinsmith says:

    When I my ID number and my old cell no, it gives me my Application ID. When I enter my ID number and my Application ID to change my cell number it tells me failed. Can you please assist me to change my cellphone number. Thanks.

  233. Likhona Nqakula says:

    I want to change my phone number i lost the old number of which i can’t get the otp pin

  234. Keanu Zwelakhe says:

    I’ve been trying to apply for srd sassa but it’s telling me i already have an account.. Can you trace it

  235. I’ve tried several times to call Sassa to change my phone number, but the phone just rang.. I went to the website to do it,but without success.. I need to change my number to submit my banking details in order to get my R350’s, because I’ve been approved for a couple of months without paydates… I’ve even tried to do simswaps several times. What is the next step I can take? Because I’m really hopeless now. T.I.A

  236. Simthandile says:

    I am struggling to receive my srd, because I need to change my number and payment method to Pick n Pay. Please help it’s been forever.

  237. Simangaliso Mvelo says:

    I haven’t able to update my contact Details, even though I do an application I.D but it’s still not working
    And these has been going for approximately 6 months!!!now

  238. I lost my mobile number and now I want to check for my R350 application and my approved dates

  239. Charmaine gail says:

    Good day
    I’m trying so long to change my number by SASSA nd all they say is wait for a sms it’s been months nd I didn’t receive any of those messages or phne calls but I phoned them for up to 3 months now can u please assist me….old number 074664174 nd new number is 084739867…thanx

  240. Geraldine gertse says:

    good day im still waiting for sassa to change my phone number regarding the srd grant since Friday and i need the money

  241. Dalene Cathy says:

    How do I re apply for srd grant…someone apply for me but I don’t remember the NR they used so know I can’t check my srd status…your assistance will be much appreciated

  242. Jean-Pierre Claude kok says:

    Goodday I jean-pierre claude kok lost my phone and 6 digit application id number for my srd please help.

  243. Kaylynne Lourens says:

    Hello
    I have called about 3 months ago to change my number and i still have not been helped. I called in September and in November and they just tell me to wait for an sms. Still no sms. Help

  244. SBUKO MTETWA says:

    i have not been getting my sasa srd since 2022 january 20 due the change of my mobile number without my permission and i have been trying to act upon this crisis but i have been failing due to that the previous registered number is required

  245. Michelle Abrahams says:

    Please use 082211006 as my new number. My name is Michelle Abrahams and I am unemployed ID70121601380

  246. I lost my phone so I did called sassa call center to make an application of changing my number because I can’t receive my R350 and it’s been long time since I asked them to change my number so that I can get my R350 cause I need it so badly

  247. Maryka martin says:

    Hi I want to change my phone number I lost my sim but if I put in my details I’d numbers and application number it shows failed please help

  248. Sapholwethu Guguu Khumalo says:

    I Sapholwethu Gugu lost my phone,that phone number was registered on my sassa srd grant

  249. I want to change my number but I don’t have OTP code

  250. Pontsho renny says:

    Please I need to cancel my application because I didn’t getting my srd 350 ID number is 870727581808

  251. Hi I’m zama Wendy Chala I just change my cellphone number cos I lost my sim card so I called sassa to do it for me now I need a follow up my id number is 93091505960

  252. Thabo luthuli says:

    I lost my SIM card and I cannot do a simswarp long time ago. How to change it?

  253. Nelisiwe Dorothy Ngobese says:

    Please help me to change my phone number but I don’t know my application id

  254. When I try to change my phone number without application id it says invalid guide why

  255. Horinecia Courtney says:

    My srd cellphone number is changed without my permission

  256. SRD350 STOLEN ND I CANT GET MY NUMBER

  257. I NEED HELP I WANT TO CHANGE MY CELLPHONE NUMBER ON MY R350 GRANT

  258. Nelisiwe Dorothy Ngobese says:

    I don’t remember my application id

  259. Thembelihle Gumede says:

    I applied with someone else phone number now I lost his contact That the reason I need to change number.

  260. Wandile Shezi says:

    I lost my Number I want To Change My Number For my Application

  261. Mzoxolo Sonjica says:

    I have been trying to update my phone number online but it keeps failing as soon as I press the submit button.

    Now I want to know which SASSA office can I visit for help. I am in East London

  262. It’s been 4 months since I have changed my cell phone to receive my sassa r350 nothing has happen.please check what is happening I am unemployed an depending on it please.

  263. Hi I dont remember my application id and lost my phone number could you please advise on how to

  264. zelmey jafes says:

    Hi don’t know if you can help me. My son try to register himself for srd grant, but it says he is already registered. He was turning 18 in october 2023, he didn’t register himself, he try to find the number that was used to register him, but nothing!

  265. Some one is using my ID numbers for sassa grant 350 with another number

  266. mzwandile dino says:

    Changed my contact details update by phone on 09/11/23 but no luck

  267. my sassa 350 is approved for six moths but no pay dates

  268. Zintle Xungu says:

    It’s been 5months now I change the number for my R350 i did call sassa but still no help they only tell me to wait till when coz today it’s year not getting my money

  269. Sakhumzi nenete says:

    I’m struggling to change my contact details and last month I received 350 after 6 moths declined and again this month it’s declined ,I don’t know why because I’m not getting any money

  270. I lost my number that I use to sassa

  271. I’m having difficulties with getting my Application number, I lost my phone and changed numbers. But I seem to be getting something wrong. Please help I’ve been trying for a year

  272. Good day,
    I need to change my cellphone number as my application cellphone number SIM had been damaged. I seem to have difficulties getting it done online.

    Kind Regards
    Mrs Luca J Joseph Van Wyk

  273. Tebogo prince says:

    Hey ….I lost my phone i need to change my old number..06373373 to 07372330…..Id number is 00062956870 pls help any who have information

  274. My phone is being stolen,so how do I add new numbers

  275. Hi my name is merlen pieterson stragglers to get my R350 because of lost SIM card please help 🙏my old number is 073-405-34 and my new number is 06568153🙏

  276. Hi my name is merlen pieterson stragglers to get my R350 because of lost SIM card please help 🙏

  277. Lee September says:

    Lost my cell number of my srd nd I dont know my id application number awso plzzz help

  278. I’m just about my number change it is over 8working days ago and I am still waiting

  279. Please change the number because when l wanna check 350 says the number is wrong l don’t know how

  280. Pertunia dumisile maphanga says:

    I lost my phone if I make Sim swap they tell me that there is some one who try to make Sim swap 08241192

  281. cornelius says:

    but if u change ur phone number and u can check on the sassa app but u cant with draw it at any retail shops and its now 6 mothes and stil not fix what must u do then

  282. I’ve lost my number so I want to change it I went to a nearest Sassa office and they told me to wait and it’s been a while now

  283. slindile ndumo says:

    Okay, for the past two months I haven’t been receiving my R350, they say due to income found…… I am currently not working, and my older brother used to send my grandparents money using my card.

  284. Michelle Kordom says:

    I dont have the phone number i applied but sassa says its it active. Do i need a affidavit

  285. Luyanda Salukazana says:

    I lost my SIM card the one that is registered for my R350, now I tried to change my number it doesn’t allow me. I need help how can I solve this?

  286. Jabulanimsipa says:

    Jabulanimsipa please cancel my grant application because I have stable job

  287. Help I lost my sim card so now I want to change the number and I will not get my 350r

  288. I would like to know how do I change my number my phone was stolen with my sim card but I would like to change it but when I do press in the I’d and application I’d in it shes failed and if I do go to the sassa building what do I need to take with me thank you

  289. Madre Malony Lewis says:

    Hi my name is Madre Malony Lewis someone is paying my 350 grant from April month if you can just change the number too my own numer plz

  290. Hazel Lebohang Tshabalala says:

    Hy I want change the contact for SRD to put new numbers bt I don’t know how to do it.

  291. My App Id is not working

  292. Kashief Daniels says:

    Good morning it’s kashief Daniels here I want to change my cell phone number for my sassa sdr R350 I did lost my SIM card May 2023 that was my last payment so I what to change it please if possible what must I do

  293. Goitsemodimo maruapula says:

    Can I have the information regarding this I’d number 05102563000 and the cell number I used

  294. They say I am already registered but I didn’t or someone else did it with my identification number what can I do

  295. Laura Lynn says:

    Hello There please be so kind in helping me and sassa srd to know importantly that I’ve lost my mobile number that I used to apply with and can no longer remember it but instead I do at the moment have a new mobile number which is:067 322 1 and my ID number is: 841221 023
    Thanks so much and you may contact me at anytime or email me to: lauralynnhendricks5@gmail .com
    Yours Sincerely and Faithfully
    Miss Laura Lynn Hendricks

  296. Matshediso Ntaitsane says:

    I’m struggling to change my SRD cellphone number it’s been a long now, can you please assist me

  297. I am Zane theunissen and my phone was stolen and I want to use my phone number

  298. Tshepiso Sithembiso Masinya says:

    Hi my name is Tshepiso Sthembiso Masinya I lost my phone so I want to change the old one, because I have a new number, I also forget my rsd application .
    .

  299. Getrude Phetheni Khumalo says:

    i want to change my cell phone number please can u send me an email of application id my id number is 77021803770

  300. MELISSA LEWIS says:

    Hi mtn blocked my number because I lost my phone I’ve been robbed with all my stuff encluded my phn..so they blocked my number now i can’t get my money I must get 1400 please help me

  301. Keneuwe Radebe says:

    When I change my SRD cell phone number it says failed

  302. Dylan Enrico Visagie says:

    I lost my number pls help me change it Lost number 07895008 New number 06256609 pls help me

  303. My name is neliswa songwiqi I lost my phone now I want to change my phone number on my srd grant which is 350 so I want to know what must I do please help me I need this money

  304. Hi… I want to change my cellphone number for srd grand please… Can u assist? I did phone the toll free number.. They said it’s gonna take a while… Can I do it online?

      1. Keneuwe Radebe says:

        I am the user and I lost my cellphone

  305. Nkululeko says:

    why I can’t change my cell phone number we thought 6 digits code

  306. Rozalia Portia Julie says:

    Hi i have reported my case to sassa several times is going to 6mths now that I haven’t been payed yet I told them that me my phone got lost with sim in it and I have a new phone number now then they ask all my details old number and new phone number name and everything they told me they going to send me the link to update my new details but you guys didn’t I’m still waiting for you….it’s 6months and will I get that 6months payments on my old number please just HELP me😪😪

  307. Hi im Lebogang mashego i have registered my R350 using my neighbour cell phone number now she is no longer around and i dont know the phone numbers so i want to change the number to use mine

  308. Khuthadzo says:

    Am no longer using the number I want to change

  309. Hi lost my sim card i tred so many times to do sim swep but no lack so i want to check my srd status please

  310. Try Zama Mahlangu says:

    I’ve not been receiving my srd grant for 18 approved months. I’ve been to the office in Pretoria three times and all they say is that there is nothing wrong with my application and they’ll escalate the matter but still it doesn’t help. Please advise what to do.

  311. Luntukazi says:

    Hi, when I check my status it says “failed” I dont know whats going on mybe someone changed my number, can you please help me.

  312. I forgot my 6 I’d numbers how can I get them

  313. Jevano Ruiters says:

    I need to change my srd grant cell number

  314. Patrick Mbuyiseni Mbali says:

    I lost my phone now I have a new number 06585012 old number is 0747173084 my id number is 8410295371 my name is Patrick Mbuyiseni surname is Mbali

  315. Reuben moele says:

    I want to change my phone number

  316. Nokulunga Shange says:

    Please help me I need to change my cellphone number of 350

  317. ERIC MAKONDO says:

    I need to change my phone number and bank account number on my sassa srd

  318. Kgothatso says:

    I am here to report lost number for I’d number 9703256471

  319. Portia Motaung says:

    I checked my status for October and the reason was unidentified income. The only income I am receiving is my children’s social grants. I am confused.

  320. Someone unknowingly applied for me but I wanted to change my cellphone number .I don’t know the person and the number of this person

  321. Busiswa Xunge says:

    Hy…l would like to change my contact details due to loose my number

  322. Oluga Mulaudzi says:

    I lost my number phone and I don’t know them and I use them to register sassa 350 my ID 0408245353

  323. Momorena mary says:

    How to get the 3503

  324. Siphokazi Zondani says:

    Someone changed my old number without mu permission and i dont know its who

    Plz help me to get an aplication id

  325. I can’t remember numbers I have applied my srd with

  326. Matheatau magret says:

    My phone number is changing without my permission help

  327. Can’t change phone number. Keeps saying failed

  328. Yamkela Matikita says:

    Please help i want to change my phone number because before I’m using post office for R350 grant , so I’ve change that now I’m using bank account with a new number .i didn’t receive my R350 grant because of that old number is not registered to the bank account i used

    What can i do please help

  329. Bennie Mabutile Mbambo says:

    Ihave lost my contact and iwant to use the new one,since ihave forgot the previous one please help

  330. Siphesihle says:

    I haven’t received my sassa payment since September to October.It has approved but I am still waiting for a payment date please do a payment date for 08270373 I am waiting for so long it’s has approved Sept to October but am still waiting

  331. Thuoetsi Morake says:

    I would like to change my srd cellphone number

  332. How to change my bank details without the number that was used to apply for SassaSrd 350

  333. Nadia charles says:

    Can I change my phone number because I lost my old sim card please and my application I’d is not working

    1. Yes you can but not online Please visit SASSA nearest office.

  334. Reshaad Arendse says:

    Need my application ID 97013151890

    1. For Application ID Send Empty SMS on WhatsApp to SASSA number 0820468553

  335. Leila Stoop says:

    I cannot acces my info, receive grant or check my status due to cellphone nr wich i cannot remember or used to register. As i do not have a cellphone.

    1. Please visit SASSA office with registered Application ID and new sim number.

  336. Tshiamo Letlape says:

    I need to change number

    1. Visit the SASSA database at srd.sassa.gov.za
      Enter your 13-digit South African identity number in the “ID Number” section.
      Provide the 6-digit Application ID (AppID) that SASSA issued to your grant application or reapplication.
      Click the submit button to proceed.
      Please provide your personal email address if you one to receive your verification code.
      Enter the new number to change your old SASSA cellphone number.
      You will receive an ID verification code via SMS or through your email if provided.
      Fill in the receiving code on the given field to verify your identity.
      Click on the “Submit” button to submit your request to the authorities.
      Wait for the changes to take place and get a notification update.

  337. My applocation id repeatedly say failed

  338. Welile nozipho says:

    Some one change my number please help ididn’t receive my phone 350 yet please provide me with that number changed to my 350

    1. For that you need to visit SASSA office only they can help you.

  339. Phozisa Nako says:

    I Lost my Sim card so I want to change my number and i don’t remember my application I’d please help me

    1. Without Application id it is not possible better to visit SASSA office and get your Application ID and also ask them to update your number.

  340. Sizakele khumalo says:

    I lost my number old number 07233454
    New number 06364603
    I’d 73041004130

    1. First you need to report lost number here

      Go to the SASSA website and click on the report “Unauthorized Cell Phone Number Changes” https://srd.sassa.gov.za/sc19/auth
      Fill in your personal information and explain the situation.
      Click “Submit” to report the issue to the SASSA national agency.
      Get instructions from SASSA regarding the resolution.

      Then follow above steps to change number

  341. i wish to change my number

    1. Please follow above steps to change your number if you lost it report to SASSA or visit Nearest SASSA office.

  342. I loss my number a new number 072842465 ID no 990505075308 old no 073291476 my cousin 950516616908

    1. Please do not share your numbers online if you lost it follow above guide step by step everything is shared if you face error of OTP or invalid then you need to change your number from office.

  343. Happiness ntuli says:

    I’m trying to change my phone number online with my data …but nothing is going right . because I have been calling sassa but they don’t change my number it’ll know

    1. Try online method but for that you need to report your main number as lost 1st then in 24 hours you need to visit SASSA website and login to your account from there you can change it if you are getting invalid or failed error then you need to visit SASSA office.

  344. Nontobeko Ngcongo says:

    My name is Nontobeko Ngcongo, I have applied for SRD Grant but lost the number I used to receive pins and other necessary information.

    ID number: 04101013330
    Registered number: 06646520
    New number: 06038982

    1. As mentioned above you need to report your lost number then go to your account if you are lucky you will be redirected to personal info here you can add your new number some times it ask for OTP you need to wait for few hours otherwise visit SASSA office.

  345. I lost my sim card I want to change phone number

  346. adile mzila says:

    IDIDNT GET HELP WITH WAT I WANT TO DO ITS TELLS ME AM FEILD

  347. ntomboxolo sompontsha says:

    Good day
    Please I have a problem I lost my phone so now I`m not using that number 063873542 now I use this number 064607173 so I`m struggling to get the money I don’t know what else I am supposed to do that is why I want change phone number thank you.

  348. leonora jooste says:

    afternoon can you please help me to change my number here is the old number 078831644 here is the new number 064766426 and the i.d number 6906030209

  349. leonora jooste says:

    Afternoon am trying to change my number for the past 6 months and still no luck

  350. Gomolemo moikanyane says:

    I lost my Sim card I have been trying to change it on a website it doesn’t give me an option

  351. Ntombizini Yvonne Luningo says:

    Can I receive my srd r350 grant into my child’s grant sassa card because I don’t receive r350 when I withdraw from my bank account because of the bank charges please

    1. Yes you can do that just add that same bank to srd r350 account

  352. Ntombizini Yvonne Luningo says:

    I would like to change my cell phone number, I’m no longer using 0649024111 my new is 078 968 559…

  353. Leandre visagie says:

    What to do if you lost your mobile phone number witch you regerstered for sassa grant

    1. First you need to report that number then login to SASSA account with ID and answer few verification question then add your new number some users may face invalid or error in that case Please visit SASSA office

  354. Mokete manoto says:

    I can’t login onto my account it’s seems like someone is using my numbers without me knowing I need help

    1. Then Please report to SASSA that someone else using your number and freeze your grant.

  355. Carl Johnson says:

    I lost my phone and cant do a sim swop is it possible that i can put R350 grant inti bank acc.

    1. without your number you cannot login to your SASSA account to add bank first add a new number then add your bank.

  356. Reitumetse maboitshege says:

    I lost my simcard

  357. nonkululeko nokukhanya zondo says:

    hi kindly please help me want to change my number

  358. Donavan Vusumuzi says:

    We can’t change our phone numbers when we the phone gets stolen a password is required i know its a safety precaution and regulation please make a plan

  359. thembelihle says:

    I want to apply for my little brother when I add his details it says its already active . I do not know how and what to do please help me .

    1. Please visit SASSA office if your brother is under 18

  360. Tyreez dodgen says:

    Someone changed my 350sdr i don’t get any since April

  361. How can I change my number I lost my phone

    1. first you need to report to sassa that you lost your old number and then add your new number with sassa already mentioned above please read and follow.

  362. motshidisi Setlolamathe says:

    when i put id no and id application no when i proceed it says failed

    1. Never heard about this Please wait for few hours and try again

  363. DIMAKATSO says:

    I lost my sim card I want to change my number

  364. SIPHIWE SIBAHLE says:

    I have forgotten the mobile no i used to create my Sassa srd please assist.

  365. Beaulanda says:

    I cannot log into my srd wit my identity number please assist . en i need to change my phone number

    1. You need to visit SASSA office and to file official number report in person no other way.

  366. Vuyo Modiko says:

    I lost my simcard and I can’t do Sim swap or change my sassa numbers

    1. Just follow above steps to report your old number then you need to add your number with sassa their is no other option otherwise you will lose your grant

    1. sorry but only SASSA users themselves can change their number for security reasons

  367. Molale Oumakie says:

    Good day sir /madam
    I would like to change my phone number to another number please assist me

    1. Please follow above steps to change your number 1st you need to report old number then add new number in SASSA account if you face any issue Please contact us on helpline numbers.

  368. Naledi Ndlovu says:

    It says failed after putting my ID and application ID number

    1. Please contact SASSA helpline or visit SASSA office.

  369. Lisakhanya Dlaku says:

    I changed my sassa srd grant number and I forgot the number i changed to.

    1. This is a bad news SASSA can suspend your grant for changing personal details too many time it is better to find that lost number otherwise follow the above steps to change your number again.

  370. Tshedza Ramabulana says:

    I lost my numbers so i want to change it

  371. Tshiamo France Mothibe says:

    I want to change my phone number,I lot my simcard I applied with it

    1. Please follow the instruction given above first you need to report your old number then you can add your new number for faster help Please visit SASSA office

  372. It fails when i enter m aplication id number

  373. Susanna pieterse says:

    Changes phone number

    1. Only SASSA user can report and change their number.

  374. Itumeleng says:

    Gooday

    I would love to change my number
    Because I was using my little brother s phone number and he got robbed his phone so I’m struggling please help

    1. Sir you cannot use someone else number now the only thing you can do is to report SASSA about your old number that it is lost then link your own Phone number with SASSA grant otherwise your grant will be suspended.

  375. Nkosinathi Bukani says:

    My Srd Cellphone number was changed without my consent

    1. Not possible only users can change it if you think so then contact SASSA helpline or visit office to confirm.

  376. Change phone number system don’t allow to change phone number

  377. i lost my phone and i can’t do sim swarp

    1. You need to file an online report to SASSA already mention above and then you can change your number no other otion.

  378. I have a question why R350 srd grant is not cosistance ths month you get the money thn next month nothing and it says source of income.,and I do appeals but nothing is happening it comes an go sometime it can take 3months to 4 months without paying

    1. Only solution is appeal SASSA online and wait for their reply or visit SASSA offices and talk to Agent.

  379. Khanyisile mahlangu says:

    I lost my sim card I can’t do sim swap

    1. Please read it carefully already mentioned how to report to SASSA about lost sim card

      1. Nhlakanipho says:

        I have registered but I don’t know what remember Phone number how can I get helped?

  380. Cedric Jantjies says:

    I want to change m cellphone number.

    1. Please report your old number to SASSA in lost section already mention that above Please read then add your new number in your SASSA accounts.

  381. Fhumulani Selby Tshikambe says:

    I want to change my bank statement

    1. You cannot change statement of your bank you have only 1 option to change or update bank details

      1. What will happen with my older money

        1. Your unpaid months grant will be added to your account and you can withdraw all of that additionally you can also appeal for each month if you did not see unpaid months amount in your account.

          1. I lost my old sassa Srd grant money now I cant change it these sites don’t work to change it can you’ll plz assist me wat I can do to change it

          2. You can change your details from official Portals only this is for security just follow above steps to do so every step is explained.

  382. Unathi Gcaba says:

    I can only complain about the appeal

    1. You can do that online also Please follow instructions.

  383. Sphephele says:

    I lost my phone and I can’t do a Sim swap

      1. i change my contact number because i lost my cellphone on January this year

          1. Thembi Martha says:

            Ilost my cell phone number

    1. Siphelele says:

      Yes i lost my previous phone can’t make sim swap but I do no the number

  384. Devine yingisani maluleke says:

    I loss my number then I want to change

  385. I want to change my number but it fails

  386. I want to change my number

  387. Perseverance Lebohang Mochoene says:

    good day can i get some assistance on updating my cellphone number because i have added my ID number and when i put application ID it says failed

    1. Your Number must be changed Please contact SASSA or visit their offices it will be much easier for you.

      1. Siphosethu Vuso says:

        Since February 2023 I haven’t received my 350 😭😭 I don’t why

      2. Deon Arthur George says:

        was at sassa office in cape town to change my cell no. but was told to do it onlinewhich i did but if u put in my application ID. which is 985011 and id no 7504215007 after submit it gives me an failed error please advise what to do

    2. Kate manyama says:

      I lost my phone, so I want change my phone number

      1. Please follow the above steps carefully and change your number easily but make sure to report your old number first otherwise you cannot change your number.

    1. I lost my Sim card
      I want 350
      I don’t know why 350 Approve no paydate 6months plz help

  388. Sabastian Lee says:

    it says failed wen i want to change my number.

    1. Aphiwe Melani says:

      It says fail when I change my number

  389. Dieketseng says:

    Change phone number

    1. Please follow these steps to Change SASSA Number this way you can change cell phone number for all SASSA grants including SRD R350.

      Visit the SASSA personal information database at srd.sassa.gov.za.
      Enter your 13-digit South African identity number in the “ID Number” section.
      Provide the 6-digit Application ID (AppID) that SASSA issued to your grant application or reapplication.
      Click the submit button to proceed.
      Please provide your personal email address if you one to receive your verification code.
      Enter the new number to change your old SASSA cellphone number.
      You will receive an ID verification code via SMS or through your email if provided.
      Fill in the receiving code on the given field to verify your identity.
      Click on the “Submit” button to submit your request to the authorities.
      Wait for the changes to take place and get a notification update.

      1. Ben zwane says:

        I don’t know to change cell phones numbet

        1. Visit SASSA office for quick and fast number change.

          1. Daniel Mohlasedi says:

            I lost my simcard

          2. Malesela john Kwakwa says:

            O lost my SIM card n I’m longer getting my payment…I like to change my phone number old one is 07964201 new number is 06819069 plz update for me plz my bank is Capitec Bank account is 15555366 MS ST Golele….

          3. Vusi L.J Matsobela says:

            Hey
            I’m vusi L.J Matsobela I’m writing this text to you
            Regarding your help about my Srd R350 grant. I’ve lost my Sim card the one that contains the number that I have applied with can you please help me change my number to the new one I’m using now the old one is 06364237 and the new one is 08228502 ID no 01121760170

          4. Good Day I’ve been paid for every month my Srd grant.. this month I haven’t received anything and when I checked the payment date and my status it said I’ve been declined due ta an income in with I really don’t have a job and single mom as well please advise.. I did call no answer..
            Thank you

          5. Santjie shikwane says:

            I have lost my phone number so I will like a change my phone number please I need u to help me to change my phone number and my old number is 063368311 my new phone number is 083340793

          6. I’m trying to change my number coz I lost my phone is been months now trying to do so but it refuses I tryed to call the is nothing pls help is all most a year now pls help

          7. Katlego Podile says:

            Hey , I tried reaching the sassa phone number but they are unavailable , I went to chawela sassa office and I didn’t get any help , kindly help me I lost my phone last march after applying for the srd but since that time I was never able to proceed my application nor check my status , when I check my status using my previous number it fails , so can I be assisted to change my phone numbers

          8. Berel Kok says:

            Hi I want to change my phone number on my r350 grant

          9. How to change phone number while I forgot my ID code

          10. Brenden Letsatsi says:

            Hi when I try to enter ID number and application ID it says failed

          11. Mpumzi thriver pepu says:

            I want to change my number, my son card is disapire

          12. Mafori Lawrence Mphahlele says:

            I want to re apply for SRD so I’m failing to re apply and i like to change my cell phone number,

          13. Kabelo Dioja says:

            I did apply for R350 but. I forgot the number i used to apply what too do

          14. Kamogelo Daniel says:

            I want to change my phone number please 😣I don’t know what go wrong to my di number

          15. Nkosikhona George sithole says:

            Changed cellphone number for application Thanks

          16. I want to change my number please help me

          17. Simphiwe Given says:

            Someone used my id number to get r350 so I want to change my phone number because he applied with her phone number

        2. Neil Ryan Peter Petersen says:

          My phone was stolen know I have a new number for my R350sassa grant but I don’t know how to change my number online plz can u help me

          1. Please read above steps as mentioned if you lost your number first you need to report to SASSA then you can add a new number to your Account sometimes SASSA send OTP in that case Please visit SASSA office

          2. Naazir Klaase says:

            My cellphone got lost and I’ve been trying to get my old number back but it was locked because it has not been in used I do have a new number but I’m struggling to change my number and I can’t update my details because of this problem and I haven’t received my payments for 3months it’s approved without dates please help.

          3. ZAMA NDLOVU says:

            my phone was stolen so I need to change my phone number

          4. Senzekile says:

            I lost my phone number

          5. Sthembile Brilliant says:

            I lost my phone number and I don’t remember my application I’d

        3. John munael says:

          Lost my number my new number is 07456115

        4. Sonti Maria chirwa says:

          I don’t know the previous number that was used as someone helped me……. I need to reapply or get help as to what I should do next

          1. loveless Mabena says:

            hi lost & can’t even remember my old cell phone number so I was wondering you can help me

            my new number is 076567973

        5. Different says:

          I lost my phone number and I forgot that number do I want change that number

        6. My sim card is lost. So I brought a new sim card. How do I get my application ID six numbers

        7. Good Day

          Someone applied for my R350 without me knowing “I don’t know the cellphone number that is used can you please assist me

        8. nhlakanipho says:

          hi i lost my cellphone number i have new number now can you please change for me

      2. Old number 072942616: New number is 081821379-id number is 980710603108

        1. Rendani Mavhungu says:

          I lost My SIM card old number 082735424 new
          071105377
          I’d 910518088007

          1. Follow above guide step by step first report your lost sim then add new number online in 24 hours if you saw any error better to visit nearest SASSA office.

          2. I lost my sim card old number 06174955 new number is 06040050 and id number 88061750750

          3. Sorry but we can,t change your number only users are allowed.

          4. I lost my card old number 08395113

        2. Maraka Burshern says:

          I lost my Old sim number 07642078 my new nunber is 07157297 and my id is 0402036192

        3. jerome dlami says:

          I lost my sim card can you help me to change it
          My old number is 07263395 new number is 06034914
          My ID number is 9405046082

      3. Want to change phone number

      4. I really need to change my number

          1. Different says:

            I lost my old number 07115997 and my new number is 07158708

          2. Good day

            Someone applied for my R350 without me knowing . I don’t know the cellphone number used
            Please assist

      5. John munael says:

        Ould number 06411872 new number is 07456115 I’d 8607045162

      6. Hi I need to change number I lost my Sim card what can I do.

      7. Sibongakonke says:

        I want to change my cellphone number there is someone using my ID number to apply srd grant

      8. Trevor ntsako says:

        0505156008 ( APP ID) 17333
        New number 06822972

        1. Florence Kganane says:

          My sim block and when I do swim swap it’s says unfinished

      9. Busisiwe Ncube says:

        It said failed to submit even if I entered the Application ID

        1. Mamoabi Maine says:

          I applied with someone phone Sim block when we tried to make Sim swap he can’t help

          1. Nokubonga says:

            I asked sassa to change my phone number lastyear but no feedback since August lastyear

      10. Catharina Elizabeth says:

        I would like to change my cell number and my married status i got married on the 10th of november and my husband is a pensioner so now my srd grand was declined .regards mrs C.E van der westhuizen

      11. Gomolemo Themana says:

        Hey I’m gomolemo Themana lost my phone so I would like to change my cellphone number.
        ID number 980913537308 Application ID 00230
        My old cellphone number 081856796 my new 079642753

      12. NONDUDUZO says:

        Good day, may you pls help me to change my number, it keeps saying failed when I try to change it. Also i didn’t received my money since last year but l’m approved pls help I want to buy a new phone coz I’m using some’ number that why I want to change it, plS reply on my email address. Thank you in advance.

      13. Bukho Jubase says:

        I lost my sim card last year September

      14. Geraldine says:

        My phone is lost with the number I used 4 my srd I’m trying to change it but it is always failing pls help me

      15. It keeps saying invalid

      16. It doesn’t allow me to and I lost my sim need update new number 084833215 iv been struggling over a year now

      17. I want to change a number has lost accidently ,my old number was 083612071 the new one is 066031271 and also want to repeal my application had been declined

      18. My number was changed without my permission and I can’t get R350 when I put it to check R350 it says this number is invalid

      19. Thandile Tomose says:

        I don’t know the application ID so what must I do because I want to change my cellphone number for my 350srd

      20. Buyani Hlela says:

        I forget my application id I would to change cellphone number it’s been changed without my permission

      21. Samone did still my 350 out of account how do I change my number

      22. Xikombiso says:

        I lost my number i that i am using the new one. So i want to upgrade the new number

      23. Zamukulunga says:

        I’ll tried to change my cell phone number but it not completed because they said failed can you please help me?

      24. Edmund Ricardo Julies says:

        Edmund Ricardo Julies my phone number got lost now I have new number I want to update my contact number pls did try every online and the srd app nothing is successful old phone number is 065962103 new
        067240055

      25. Makhosi Mkhize says:

        Hy plz help to change my old number and put the new one 🙏 srdR350

      26. I try changing my phone number don’t one work need help

      27. Mopedi tsobotsi says:

        Mine says fail when I try to change number

        1. Please report your lost number first then change old number otherwise will get this fail error

      28. Inga keteyi says:

        It says failed I tried many times

      29. I made a mistake when I was applying I entered my details on nam and surname update so I didn’t enter my mobile number now when I’m trying to reapply it says that I am active,what do I do?

      30. Thank you number changed

      31. I lost my phone number I want to change my phone number… Help please

      32. I’m trying to update my number because I lost the other one but not getting any reply back from sassa. Everytime I try it says failed…

      33. I forgot my number and I want to change

      34. Fhumulani Selby Tshikambe says:

        I need to change my phone number without application I. D

      35. Hey
        I’m Palesa Rosemary Manamela I’m writing this text to you
        Regarding your help about my Srd R350 grant. I’ve lost my Sim card the one that contains the number that I have applied with can you please help me change my number to the new one I’m using?

      1. I lost my Sim card and i can’t do sim swap

        1. koketsonoah says:

          I really need to change my number

      2. He can I do cz am lost my SIM card

        1. Here is the new number that I want to use for my 350srd
          New 06048089
          Old 07840804

      3. I want to change my phone number

        1. Please follow above guide already mentioned everything

          1. This thing of sassa needing us to visit their offices its messed up….it’s full there why did you guys change the option for us to change our numbers…u could have made another alternative….to go there needs money which i dont have so plz give us the access to access our own details

        2. Hi old number 07148180 and new 06302546

          1. Fhumulani Selby Tshikambe says:

            I lost my my sim card I am not doi0ng simswarp my number is. 066557307

      4. Puseletso says:

        I lost my phone so please change my cell phone number for sassa status

    2. ULindelani says:

      How do I do to change numbers

      1. How do I change my number

    3. Precious khotle says:

      Hi I dont know hlw to change the number

      1. It is really simple 1st you need to report then go to SASSA and login to your account and go to change personal info and add new number confirm via OTP and that,s it

        1. When I enter my application ID it says failed

    4. DYLENE CONRADIE says:

      I LOST MY NUMBER

      1. Nkosinathi says:

        Hello my name is Nathi,I need help i lost my number so how can i change number.

    5. Reitumetse maboitshege says:

      I need help with my application id

      1. Hi I’m Mxolisi Mphumzi Msindwana I lost my old number and I tried to call sassa for several times but they give me questionable answers wyh is so deficulte to change numbers I have been trying for 2 month now I’m still helpless.

      2. Eugene Engelbrecht says:

        My application I’d number does not work any more bcse iv change my cellphone number ones

    6. Nkosi David says:

      I would love to hear from sassa

    7. Ovayo Mnqumeni says:

      How can I change my 350 grant number if I don’t have my Sim card or the opa message

      1. You need to visit SASSA office no other way but first make sure to report online that you lost your number

      2. Mlungisi Mjoli says:

        Hi I’m Mlungisi Mjoli I was registered with an old number that number I forget it now so my new number is 063142443

    8. I need to change my phone number

      1. Please follow above given process it works for all SASSA grants

    9. Erin Natasha Princess Peters says:

      Lost phone lost my nr I apply my srd on

    10. Fikizolo Makhaye says:

      I lost my Sim card

    11. Mooki Obadia says:

      Hey I lost my phone number so I need to change my sassa details

      1. Please follow these steps to change number

        Visit the SASSA personal information database at srd.sassa.gov.za.
        Enter your 13-digit South African identity number in the “ID Number” section.
        Provide the 6-digit Application ID (AppID) that SASSA issued to your grant application or reapplication.
        Click the submit button to proceed.
        Please provide your personal email address if you one to receive your verification code.
        Enter the new number to change your old SASSA cellphone number.
        You will receive an ID verification code via SMS or through your email if provided.
        Fill in the receiving code on the given field to verify your identity.
        Click on the “Submit” button to submit your request to the authorities.
        Wait for the changes to take place and get a notification update.

    12. I lost my Old number 07953404
      New number is 06735342
      ID number is 0005015790
      Application ID is 51698

    13. I would like to change my phone number no longer than used this one 06556169 my new number is 08381058

    14. Me too please help me to get my application ID they’ve changed my Number I don’t even know how can I do to get it please

    15. Nonceba Zigebe says:

      I lost my phone with tht simi was apply for 350

    16. Christopher says:

      I never applied for the R350 but they show me I am already active what must I do to get R350 before it end of 31 March 2024

    17. Nosipho Duduzile mdluli says:

      I would like to Nosichange my number I lost the sim card 06814772 the new number is 07601722

    18. Melisa Tololo says:

      I can’t change my sassa srd number why?

    19. Aphiwe Melani says:

      I want to change my sassa account because I lost my phone

    20. Gretchein says:

      Hi I’m Gretchein Wildschut I would like to cancel my r350,cause some1 changes my fine number and I don’t know the number.please help me find my application i.d number?
      Here’s my i.d no:93080202810

    21. Hi
      I have a problem of R350 it says nsfas registerd but I was dropped out on march this year at king hintsa tvet college

    22. Matome Shimane LEBEA says:

      I lost my phone as well as my previous registration numbers I used and I can’t get to find my otp code I need you’ll help please…

    23. I want to Change number for sassa grant 350.

    24. There’s someone change my application number without my permission

    25. Ramulifho Muofhe Godfrey says:

      I want to change the number that I’ve used to apply srd

    26. Nkosinathi says:

      I lost my number and I forget my application id.

    27. Hi guys I’ve been trying several times to change cellphone number but it won’t let me online

    28. maselino dean davids says:

      i want too chsnge my srd fone number because i lost my sim card can u help me please

    29. I wanted to change my cellphone number since last year I got all the details but it always says failed

    30. I want to change My Phone number

    31. Florencia Whitebooi says:

      I lost my SIM card that I used to apply for srd can I please register a new one

    32. Pascalina kgahliso mokoena says:

      I don’t know my id application and I want to change my old numbers

    33. Refiloe Wesley Samonyane says:

      I can’t remember the number i used..so i want to change the phone number

    34. I’ve registered R350grant last year my and I did not receive it since May last year 2023 till now 2024 and when I try to check my status it’s says failed when I try to reapply it’s say already active when I try to appeal it’s says invalid cellphone number and I use the same number I registered with which is 076623190 please help me

    35. Ethan achilles says:

      How can I change my phone number because I don’t have that phone number anymore

    36. Shannan Haas says:

      My cell number don’t want to work any more it’s showing no network

    37. I lost my cellphone number that i applied for sassa srd 350 and dont have my application id number because i cant log in please help me theres someone who is using my account

    38. I lost my cellphone and call sassa they say they change it I must wait for an sms but I never received the sms and I change it November mouth but never got the sms

    39. Akhona Mcophele says:

      I lost my simcard that i was using for sassa grant i need to change it

    40. I want to change the srd application number I’ve lost my phone long time ago but it’s keep on saying failed

    41. Aphiwe Zide says:

      Yes I want to change my incorrect details because I can’ see my Sass status

    42. Tholakele lukhele says:

      I suspect someone is using my number to get my R350

    43. THULANI KOMANISI says:

      I WANT TO CHANGE MY CELLPHONE NUMBER BECAUSE I LOST MY PHONE AND I DONT REMEMBER MY APPLICATION ID

    44. Ntuthuko gumbi says:

      Hi I lost my phone and want to change my number on my srd grant (350)

    45. Lucky stuurman says:

      My old number has bin suspended