SASSA Application Online

SASSA online application allows South Africans to conveniently submit social grant applications online. Whether you’re a citizen, refugee, asylum seeker, or special permit holder, you can use the SASSA Services website to apply for SASSA grants, including the SRD R370, Older Person Grant, War Veterans Grant, Care Dependency Grant, Disability Grant, and Children’s Grants.

Online SASSA Application for Social Grants

To apply for SASSA grant, applicants need to create an account. This registration process is straightforward and needs personal details such as your ID or file number and an active phone number. Once your profile is registered on the SASSA Services platform, you’ll be able to submit your SASSA application online for social grants by following these steps.

SASSA Online Application
  1. Go to the official SASSA services portal at https://services.sassa.gov.za/
  2. Click on Register A New Account and Fill in the SASSA Registration form with your personal info, citizenship, ID number, full name, email, and cellphone number.
  3. Create a strong password to secure your account login credentials.
  4. Complete the registration, by inserting the received One-Time PIN (OTP) on your phone number.
  5. Now log in using your username and password to the SASSA Services platform.
  6. Select the required social grant by clicking on the Apply for SASSA Grant option.
  7. Complete the SASSA application form with all the screening questionnaire details that vary for different types of grants.
  8. Upload all the required documents listed for your specific grant application.
  9. For SASSA Older Persons Grant, you’ll need to provide.
    • Personal Identity Card copy
    • Marriage certificate and copy of Spouse’s ID
    • Proof of income with Bank statement
    • Your Bank Details for Payment Method
    • Upload Certified SASSA-generated affidavit in PDF format
  10. Submit all the information to complete your application.

Once your application is submitted, you’ll receive a confirmation SMS with a dated stamp indicating that your application was successful. This message will also include your Application ID (App ID) and details about your chosen payment method, which SASSA will process to provide you with the final results.

  • Important Notice: Remember to keep the dated stamped receipt as proof of application, which is relevant for both online and manual submission at the SASSA branch office.

After successfully submitting your SASSA application for the chosen social grant, the next step is to perform your SASSA Status Check online. This allows you to verify the status of your application, whether it’s been approved, rejected, or is pending further action.

If your online application for a SASSA grant has been approved, it’s crucial to Check SASSA Payment Dates to ensure you’re aware of when grant disbursements are processed. This ensures you receive your grant money promptly for each approved month.

In case your status is marked as Pending, it’s essential to review the notification details. If it indicates pending bank details, you can proceed to Change SASSA Banking Details process to add necessary information. If it mentions outstanding documents, you’ll need to furnish the required documentation to proceed with the SASSA Reapplication process.

SASSA Application Approval Time

It typically takes up to 3 months (90 days) for SASSA to process grant applications, especially during periods of high application volumes. Once your application is processed and approved, you’ll receive an SMS with the approved month’s payment dates. This will indicate when you’ll receive your grant money through your preferred payment method selected in your application form.

SASSA Application Rejected or Declined

If your application to the South African Social Security Agency (SASSA) was not successful, it’s important to understand why. Receiving an SMS or email indicating your application was rejected means there was likely an error in your application details. This could include incomplete information, incorrect details, or unanswered screening questions.

To address a rejected application, you have the opportunity to update SASSA application details before appealing to the Department of Social Development, which handles appeals. Correcting any errors or providing missing information, such as contact details or bank information, can improve your chances of approval.

In another case, if you find your application correct, but still get a declined message on the phone or receive updates through SRD R370 Status Check. This typically indicates that while your application was accurate, you may not meet the eligibility criteria for the SASSA grant. Factors such as having a bank balance exceeding the Means Test threshold or being employed can lead to a declined status.

Regardless of the reason for rejection or decline, you have the option to appeal the SASSA decision. You can do this by submitting an appeal to SASSA within 90 days of your initial application, accompanied by a written explanation of your circumstances. This could include being unemployed, experiencing financial hardship, caring for children under 18, or being an elderly person over 75 years old in poor health and unable to work.

Contact SASSA Support

Applicants who haven’t received confirmation for their online SASSA application should contact the support team for direct assistance. If there are any processing failures or the need for clarification on application status, it’s important to reach out to the helpdesk.

You can contact SASSA through the toll-free nationwide service numbers provided, and if the lines are busy, you can also email your Application ID and write down your concerns to the National Agency Grant Inquiries Department.

  • Toll-Free SASSA Number: 0800 60 10 11
  • Head Office Number: 012 400 2322
  • SASSA Email Address: [email protected]

SASSA Status Check

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29 Comments

  1. Veruschka says:

    A have a shoprite money market account a put in my account number but stil waiting for sassa to verify my account and a have call sassa many times a have many months approved but stil nothing