Change SASSA Banking Details
If you want SASSA to pay your grant into a new bank account, you need to submit your banking details using the official SASSA portal. You can change your SASSA banking details for your grant type to receive your payment directly in your account without needing to visit the Post Office or retailer outlets. In this process you need to verify your registered cellphone number, submit your new bank account details, and then wait for bank verification to complete before payments switch to the new account. Before you start, make sure:
- The bank account is in your name and your ID.
- Your ID details match your bank profile (name/surname/initials).
- You still have access to the cellphone number link to your SASSA grant.
What Information You Need to Change Your Banking Details Online
To update your banking details for SASSA, have the following information ready:
- Your South African ID number, the same one used for your SASSA application
- Your registered cellphone number needed for OTP and verification
- Your Bank name, Account number, Account type, and Branch code.
Change SASSA Banking Details Step-By-Step Process
To change your SASSA banking details for the SRD grant, Old Age Grant, Disability Grant, Child Support Grant, Foster Child Grant, Care Dependency Grant, or any other social grant, all you need is your registered cellphone number and personal ID card number. The process is simple, and you can easily update your payment method to link your personal bank account or choose another available option.
Step 1: Access the official SASSA portal
Open your browser and go to the SASSA SRD portal link for Change Banking Details page: https://srd.sassa.gov.za/said
Step 2: Select your identity type
On the SASSA SRD portal, scroll down the page to the identity section and select your ID category.
- South African ID or Green ID Book holder.
- Asylum seeker or special permit holder with a valid permit.
Step 3: Proceed to change banking details option
Click the option labeled “Change my banking details” and start the process.
Step 4: Provide your ID and registered phone number
Enter your South African ID number and the cellphone number linked to your SASSA R370 application or any other social grant type like Old Age Grant, Child Support Grant, or Disability Grant.
Step 5: Verify your identity and phone number
To verify your ID number and phone number, you will receive a 6-digit OTP via SMS. Enter this code to confirm your identity.
Step 6: Open the secure banking link
After verification, SASSA will send a link via SMS. Click it to access the change banking details form online.
Step 7: For SASSA fill in your personal bank account information
Click on the link received in the official SASSA message and enter the required banking details.
- Enter your Bank name like Capitec Bank, FNB, TymeBank, Standard Bank, ABSA Bank, or Nedbank
- Account holder name (must match your ID)
- Account number
- Branch code
- Account type (Savings or Current)
Step 8: Confirm Your Banking Details with an OTP code
SASSA will send an OTP (One-Time PIN) to your registered cellphone number for verification. Enter the OTP to confirm your banking information for new payment method.
Step 9: Agree to the terms and conditions for provided information
Read and accept the declaration for your banking details and grant payments to SASSA.
Step 10: Submit your new banking details to SASSA
Click “Submit Updated Banking Details” to complete the process of changing your banking details for SASSA grant payments.
This is the complete process of changing your SASSA banking details ensures that all information provided is accurate and valid.
Banking Details Verification Process and Duration
After submitting your banking details to SASSA, the verification and update process usually takes 7 to 14 working days, depending on system checks and workload. During this time, SASSA verifies that the bank account belongs to you and matches your identity details. Once verification is successful, the new banking information is approved and future grant payments are redirected to the updated account. Until the change is fully processed, payments will continue through the previous payment method.

While most cases are resolved within this timeframe, the process can extend up to 30 days during periods of high workload or if there are verification issues with the bank or the Department of Home Affairs. The SASSA status may show “Pending Banking Details” if the submitted information is incomplete or incorrect and requires correction or resubmission.
How to Change Banking Details through the SASSA office?
You can change your banking details by visiting your nearest SASSA office. You will need to complete the “SASSA Consent Form for Bank Payment.” The form can be downloaded from the SASSA portal here. You can fill your details and submit in person at the office. This process follows the same verification steps as the online submission, and your grant payments will be processed through your new bank account once verified.

Why did my SASSA banking details verification fail?
Banking details verification failed if the bank account is not registered in your name and matches your ID, if the wrong bank was selected, or if there is a typing error in the account number or account type. Even small mismatches can cause verification to fail. To resolve this, always confirm your bank details with your bank and resubmit them carefully through the official SASSA portal.
Why am I not receiving the SASSA OTP?
OTP messages may fail due to poor network signal, blocked SMS settings, or temporary system delays. Ensure your phone can receive messages, restart it if needed, and wait a few minutes before trying again. If you no longer have access to the registered number, you can request SASSA Change Phone Number online.
Why is SASSA still paying my grant into my old account after I updated my banking details?
This happens when the banking update has not yet been fully verified or was submitted late in the month. Payments continue to the old account until the change is approved. Avoid submitting multiple requests unless there is an error, as this can slow down processing.
What is the perfect time to request SASSA change banking details?
For the SRD R370 Grant, you can change your bank account in the first 14 working days of the month, as SRD payments are typically made in the last week, between the 24th and 31st.
Permanent Social Grants, like Older Persons, Disability, and Children Grants, are paid in the first week of each month. You can change your bank account after the payment dates or well before the end of the previous month to avoid delays.
Why is the SASSA website not working when I try to update my bank details?
System errors often occur during busy periods or due to browser issues. Trying again during off-peak hours, switching browsers or devices, and using a stable internet connection usually resolves the problem.
How do I avoid scams when changing SASSA banking details?
Only use official SASSA platforms and never share your ID number, banking details, or OTP with anyone. SASSA does not charge fees for banking detail updates and does not use third parties to process changes. If you are unsure, verify information directly through SASSA’s official platforms before taking any action.
Can I use someone else’s bank account for SASSA?
SASSA does not allow payments to be made into someone else’s bank account. The bank account must be registered in the beneficiary’s own name and match the ID details used for the SASSA grant application. During verification, SASSA and the bank check account ownership and identity details, and third-party accounts usually fail this process. Verification is not always instant and may take several working days, but if the account does not belong to the applicant, it will not be accepted.
Important Reminder for SASSA Banking Details

- Always use your own bank account registered in your name.
- Do not use a friend’s, partner’s, or relative’s account.
- Avoid mistakes; even a single wrong digit can cause verification to fail or payments to go to the wrong account.
Note: Your grant is paid according to the scheduled SASSA payment dates for each approved month. You can check your bank mobile app or online internet banking during the announced SASSA dates to confirm that you have received your grant money.

The money in my account is to pay my husband accounts
I need to change my bank dateils
hello i have been trying to change my cellphone number for months now and it just seems to fail the whole time please help they stole my phone please
I want money account
I’ve appealed my 2022 sassa grant coz i got declined since today n respond on my appeals
I want to change my bank details to Grindrod Bank Limited Account number:028839238 branch code:58400 Eric Carl Dolmagh Id no.72101852760
I’ve been declined since last year for SRD. With no source of income
Please change your bank or add retail store
Yes
Can I received the payment on behalf of my brother using my account details
My SASSA bank card pin is declining
hgow do i change my banking details whitout the sim card
Im still waiting on my payment
Please check your Status here for Payment https://srdstatus.co.za
I am still waiting for my July 2024 payment.
Thank you.
I also waiting for mine too junr and July
Hi, my application keep declining reason being means of income identified, but there is no other money that i am receiving….
Hi can i please select retail shops because I’ve tried to submit my banking details but no luck?
I would like to change my payment to boxer
How to change my bank
M still waiting for varfication of my bank details
H I like to change my banking details to shoprite
Since from February 2024 my 350 only approved without payment date can you please help me
I didn’t receive my payment of June it says source of income but the money I received was only from sassa
I never got my SASSA verification since last month
Hi I want to change my bank details
Please read above instructions and follow them to change bank
I can’t change my banking details, I’m struggling
what,s the issue sir
I need to change my account details but don’t know how to do it
Please follow above steps to change your banking details
I’m struggling to check if my banking details are verified or not,it just can’t open
Please check your grant status here for last month https://srdstatus.co.za/ to check if it transfer to your bank or not
I’m struggling to check if my banking details are verified or not,it just can’t open
I did not pay my 370 for may plz help
Hi I like to change my banking details to Shoprite
I can’t go back to my application to complete my banking details
never heard of this issue before sir
Still waiting for paydates approve without paydates what’s the hold up
Please give me number of R350 ID in Apply 050603070208
Check bank details
Idnt get help since 2023 march till may 2024 I emailed all my documents but nothing happened
My sassa srd 350 approved but no pay days,it’s long time now,other months declined but I am not working no income from anywhere,sassa can even go through my profile and see what I mean,please help most of South Africans including my self need it,Bo. Ke bothata,re thuseng kago taba e morago
I changed my bank details but it’s still pending please help me to app
My February approved but till now there is no pay date April is still pending please help
I lost my number ineed to change my bank details
Hello…my R350 status has been declining from October 2023 until now.i am unemployed and don’t have any other source of income .My name is Portia Mosieleng.
What does approved payment date null mean?
No dates
Please check May 2024 Payment Dates here https://srdstatus.co.za/sassa-payment-dates/
Please change my payment method to pick and pay
Why I tried several times to update my banking details but the system doesn’t work
I just try to change my bank datials but it not working
I change bank detail
I want to change my bank details to shoprite
Finally change my bank details Thank you
since I applied for srd it’s has been approved but no paydate I even verified my bank details but still show null be patient
Please check your status https://srdstatus.co.za
How to change srd in Shoprite
I cant update my sassa banking details
Still didnt get grant since last year and was approved since october. Banking details is right
Can you please check I’m not getting my R350 grant
Check r350 status here https://srdstatus.co.za
Can’t I go and get the money from April till now from ShopRite please
Hi I’m Candice I have 10 months just pending for 2months now and February was approved but no pay date plz help
My sassa approved but not giving me pay date
My name is Lawrence I want to get my 350 at shoprite because it not far from my farm where I stay
I apply 350sassa.i want to receive money by boxer store
I want to verify my Bank details
PLEASE AS SOON AS POSSIBLE I REQUEST TO BE PAYED OUT AT BOXER STORES AS I HAVE ALOT OF FINANCIAL ISSUES GOD BLESS
I changed my banking details but i didn’t get my 350
I will like to change bank for sassa
Srd 350 grant was declined ido not know wh
I have applied for 350 but when i checked my 350 it says invalid numbe.
Good day
I just want to find out if the ABSA and Nedbank cash send is still used for the SRD R350 ?
When will my July appeal approved
How to collect my money
Hi I want to change my banking details to sassa srd 350 grant
I want to change my banking details at ShopRite but I can’t it only show the name of the banks. Can you please help me. Thanks in advance.
My payment it was approved for January 2024 but no payment received it says payment date “null”
I have called call centre they didn’t help
Srd 350 was approved but there is no given paydate
I need to change my bank details to shoprite bank
I would like to change my bank details for my sassa disability grant
I don’t understand why SRD always decline but am not working . Can plz explain 🤷 .Even if I appeal it’s just a waiste .
Approved but no payment received
I want to update my payment details but on the moya app the srd payment option dont work
Thank you so much
My 350 is pending n declined I don’t understand y
I have to change my number since it is irrecoverable and cant seem to do so . I have been trying but cant seem to get through
I haven’t received my child grant support in January
Nkosiphi Homeni his sassaR350 is approved November and December and the was no date now he want to change bank details but it do2want…. What can i do
I was getting my R350 fr 3 times but the other dates were declined idont know why because I’m not working n it was helpful here n there but now it’s no longer coming out I’m struggling
I did not get my payment
I don’t found my 350 I want to collect it in shopbrite
I need to change my srd payment to boxr
Follow above process works for all grants and you can add all Payment Method from ZA
Yes
I want to collect srd grant by boxer
1546346048 Capitec Bank
I need to change my R350 collection from bank to shoprite market
My money is give me pay date I was charge it to capitac bank so now my bank account says pending please help
I want to change sassa 350 to pick an pay
If I check on my 350 they said my number is not found please I need your help to get my 350 I only received my 350 on may 2023
I am approved for 350 srd for eleven months but no payments date
I want to change my banking details
Follow above steps to change your payment method
I do not understand what to do in order to be approved. I have been applying for the srd since 2021 and I have been declined over and over again, while I am desperate in need of the money. I am not working and I receive grant for my two children, kindly investigate why I am not approved because it normally says I get Uif while I have never worked in my entire life
My srd R350 approved since 2022 till now and yet I haven’t got pay dates.
Srd 350 payment was approved but no payment dates are given
I did not get october 350 why
I want to change my bank details to receive my srd grant R350
i have a problem ,i want to change my banking details but i dont know how, can anyone help me please
I don’t have personal bank account
SRD GRANT approved without pay dates
Mmy srd 350 was approved but they don’t give me a pay date yet since 2022
Please check your status for SRD R350 here https://srdstatus.co.za/ what it says and contact Support
I lost my number and I couldn’t do a Sim swap so I want to Change the number and put banking details
You can change your SASSA number here https://srdstatus.co.za/sassa-change-phone-number/
I want to change banking details
Yes i understand
I need you help please help me my not work for 369
Hi there can you please assist me,i want to change my acconut number because i mistakely put the wrong account number.
Please follow above steps to change it again and do it fast otherwise your grant will be suspended.
My application was approved but i have no pay dates
Please check your status sometimes you status is approved but no sms check it here https://srdstatus.co.za/
I have applied but never got 350 it only shows approved but does not give me a date, I even updated my banking details it is 3moths now
It’s been while waiting for my social grants srd
Check your srd status here https://srdstatus.co.za with your ID and phone
My srd was approved but it keeps saying please be patient your payment date is not created what is the meaning of that
Please visit this page to check your SRD Status https://srdstatus.co.za enter your ID and Phone number it will show you your approved pay dates.
Does cash send work for r350
Yes you can add this and moyaapp and other e wallets from settings.
Sassa grand bank details failed verification
add any e wallet first then try to add grand back it will be okay this time
I didn’t get any payment this year
Please check your status https://srdstatus.co.za
Sassa banking details update
Only user can update their bank details
I need to update my bank details
Please follow the above process to update or change your bank details.
Meaning you cant update for someone on your phone
Yes only user can update their number or change bank details
3 months approved no pay dates
Please check your sassa status here https://srdstatus.co.za/ what kind of error it shows then fix that issue.
I lost my number now my 350 is proving without pay date
You can change your SASSA Phone Number Read this https://srdstatus.co.za/sassa-change-phone-number/
I want to change my banking details
Please follow this https://srdstatus.co.za/change-sassa-banking-details/
I want to change my banking details cause now i don’t get srd sassa
Please check your srd status first here https://srdstatus.co.za/ then follow the instructions to change your bank details
I want to change my bank details idon even get month it say bank details pending
I want to update my bank details course I don’t get my srd
.my srd phone number was changed without my permission
First report to SASSA and then change your phone number https://srdstatus.co.za/sassa-change-phone-number/
My srd 350 was approved but they don’t give me a pay date yet
Please check your srd status check then proceed to report to SASSA
Srd Banking details change
This Process work for all SASSA grants Including SRD R350 Please follow above steps to change or add a new payment method
Please change my payment method to ShopRite
Hi how do you change to your banking details
All my srd R350 approved but I don’t get pay date
How to change banking details for r350 because it has been approved but no payment
I also don’t know how to change my banking details pls help me
All my R350 appreciate but I don’t get pay date
My srd 350 was approved no date
Srd 350 was approved but there is no given paydate
I changed my cell number 7 days ago, haven’t received any notifications still
Srd 350 was approved but there is no pay date
I only got the R350 four times then it stopped . Everytime when I check it’s say pending then it will change to declined. Government you really playing with us. Why don’t you just give us jobs so that we can work for ourselves. Mnxa I never thought one day I will wish I see the white people back to rule us atleast people were working,electricity was functioning well,water pipes too,the roads had no this potholes that turn to swimming poles. An Government premises were very clean and service was the best. The RDP waiting list since 1999 hayi you ANC you have failed us. Don’t even wanna talk about the high rite of murder, car hijack the police system. No more spirit of Ubuntu. This R350 neeeeeee.
My 350 has not given me paydates but they are approved
Way don’t I get a date
Check your SASSA status Dates here https://srdstatus.co.za